Terms of service

Welcome to South Traders. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

Use of Our Website

You agree to use the South Traders website only for lawful purposes. You must not use our website in any way that may damage, disrupt, or interfere with our services or the experience of other customers.

Products & Information

We make every effort to ensure that our product descriptions, images, prices, availability, and other information are accurate and up to date. However, minor differences in product appearance, packaging, or labeling may occur.

South Traders reserves the right to modify product information, prices, or availability at any time without prior notice.

Orders

When placing an order, you agree to provide accurate and complete information, including your name, phone number, and delivery address.

We reserve the right to accept, reject, or cancel an order at our discretion due to product availability, incorrect information, pricing errors, or other valid reasons.

We may contact you through phone, SMS, WhatsApp, or email to confirm your order and delivery details.

Pricing & Payments

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Prices may change without prior notice. South Traders reserves the right to correct any pricing or payment errors that may occur on the website.

Shipping & Delivery

We aim to process and deliver orders within the estimated timeframe provided on our website. Delivery times may vary depending on your location, courier service, weather, public holidays, or other circumstances beyond our control.

South Traders is not responsible for delays caused by third-party delivery services or circumstances outside our reasonable control.

Returns & Refunds

All returns and refunds are subject to our applicable Return & Refund Policy. Customers should review the policy before placing an order.

Certain oil products may only be eligible for return if they are unopened, unused, and in their original condition and packaging.

Product Usage

Customers are responsible for using our products appropriately and according to any instructions, warnings, or recommendations provided with the product.

South Traders is not responsible for damage or loss resulting from misuse, improper handling, or failure to follow product instructions.

Intellectual Property

All content on the South Traders website, including logos, images, graphics, text, product descriptions, designs, and other materials, belongs to South Traders or its respective content providers.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without our prior written permission.

Prohibited Activities

You may not use our website for unlawful activities, attempt to gain unauthorized access to our systems, interfere with website operations, or upload harmful or malicious content.

Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, and other business partners. These services may operate under their own terms and policies.

Limitation of Liability

South Traders makes reasonable efforts to maintain accurate information and reliable website services. However, we do not guarantee that the website will always be available, uninterrupted, or completely error-free.

To the extent permitted by applicable law, South Traders shall not be responsible for losses or damages arising from improper use of our website or products, third-party service interruptions, or circumstances beyond our reasonable control.

Changes to These Terms

South Traders reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on this page.

Your continued use of our website after changes are published means that you accept the updated Terms of Service.

Governing Law

These Terms of Service are governed by and interpreted in accordance with the applicable laws of Pakistan.

Contact Us

If you have any questions regarding these Terms of Service, please contact South Traders through the contact information available on our website.