Privacy policy
At South Traders, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
Information We Collect
When you visit our store, place an order, or contact us, we may collect information such as your name, phone number, email address, billing and shipping address, and other details necessary to process your order.
We may also collect certain technical information, including your IP address, browser type, device information, and website activity. This information helps us improve our website and provide a better shopping experience.
How We Use Your Information
We may use the information we collect to:
- Process and deliver your orders
- Confirm your order and provide delivery updates
- Contact you regarding your order or inquiries
- Provide customer support
- Improve our products, services, and website
- Prevent fraudulent or unauthorized transactions
- Send promotional offers or updates when you have agreed to receive them
Payment Information
Payments made through our website may be processed by third-party payment providers. South Traders does not directly store your complete credit or debit card details. Payment information is handled according to the security and privacy policies of the respective payment provider.
Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers, such as courier and delivery companies, payment processors, website service providers, or other partners who help us operate our business and fulfill your orders.
These parties are only provided with the information necessary to perform their services.
Cookies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and provide a better shopping experience.
You can choose to disable cookies through your browser settings; however, some features of our website may not work properly as a result.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Services
Our website may use third-party services for payment processing, analytics, advertising, shipping, or other business functions. These services may collect or process information according to their own privacy policies.
We encourage you to review the privacy policies of any third-party services you use through our website.
Your Privacy Rights
You may contact us to request information about the personal data we hold about you or to request correction of inaccurate information.
Where applicable, you may also request deletion of your personal information, subject to legal, regulatory, and business requirements.
Children's Privacy
Our website is not intended for children who are unable to provide valid consent or personal information independently. We do not knowingly collect personal information from children for marketing purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable requirements.
Any updates will be posted on this page, and the revised policy will become effective when published.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact South Traders through the contact information provided on our website.