At South Traders, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name
  • Billing and shipping address
  • Phone number
  • Email address
  • Order and purchase details
  • Payment and transaction information
  • Information you provide when contacting our customer support
  • Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Arrange delivery of your purchases
  • Confirm and communicate order details
  • Provide customer support
  • Process payments securely
  • Improve our website, products, and customer experience
  • Send important updates regarding your orders
  • Send promotional emails or offers where you have agreed to receive them
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

South Traders does not intentionally store your complete credit or debit card details on our own systems. Payment information is handled by the applicable payment provider according to its privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences
  • Keep products in your shopping cart
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant marketing and advertising

You can adjust your browser settings to manage or disable cookies. However, some website features may not work properly if cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment processors
  • Shipping and delivery partners
  • Shopify and related ecommerce service providers
  • Website and technology service providers
  • Marketing or analytics providers
  • Government authorities or legal entities where required by law

These parties may only receive information necessary to perform their relevant services or meet legal requirements.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

7. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send you information about:

  • New products
  • Special offers
  • Discounts
  • Promotions
  • South Traders updates

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the email.

8. Third-Party Links

Our website may contain links to third-party websites or services.

South Traders is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

9. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information where legally applicable
  • Withdraw consent for certain communications
  • Opt out of promotional communications

To make a privacy-related request, please contact us using the contact details provided on our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact South Traders through the contact information provided on our website.

South Traders
Pakistan

Email: southtradersofficial@gmail.com
Phone: +92 3057278381